"We provide innovative approaches to achieve

serious business results."Tim Connor - President, Rodeo!

Customer Focus

By Tim Connor, Rodeo! Performance Group, Inc.

People like to talk, so you will always have your business talked about by somebody to somebody else. The important thing is to make sure that what’s talked about is good and not bad stuff!

How do you do that? By making each part of the customers’ contact with you a contact that wows them.

Turning Negatives Into Positives

There are multiple points…

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By Tim Connor, Rodeo! Performance Group, Inc.

Over the past 20 years there has been a hard focus on improvement in hospitals, including TQM, CQI, PI, Lean, Six Sigma, and various combinations of these. While all have provided tools for improving delivery of care and services, their biggest problem has centered around the local nature of their application. They have been applied to problems in Laboratory, in Nursing, in Emergency, and very frequently the improvements…

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American Business in History

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By Tim Connor, Rodeo! Performance Group, Inc.

As we seek to generate innovation in our businesses, it’s wise to consider how careful planning can foster an atmosphere where innovation takes place naturally. That type of plan was part of…

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American Business in History

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By Tim Connor, Rodeo! Performance Group, Inc.

How do you keep your company successful when the industry is changing? By innovating in your marketing methods and using existing production methods to advantage. The Shakers did both of these with…

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American Business in History

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By Tim Connor, Rodeo! Performance Group, Inc.

How do you get an entire staff to come on board for world class innovation? Most of us would just give it up as too difficult to undertake. But the Ritz has it figured out, and their wildly…

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