Operations Focus
By Tim Connor, Rodeo! Performance Group, Inc.
There’s a lot of work going on in Emergency Rooms across the country, using approaches from operational excellence to lean to six sigma, but how many are actually making gains that last? Goldratt’s Theory of Constraints seems to show that the answer lies in the Inpatient Process. This is Part 2 in a 3 part series.
An Overview of the Situation
In Part 1:…
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