"We provide innovative approaches to achieve

serious business results."Tim Connor - President, Rodeo!

Operations Focus

By Tim Connor, Rodeo! Performance Group, Inc.

“@#$%& it! Will you quit bugging me with your planning meetings – I’ve got work to do!” That was a statement made to me by a manager when I asked him – for the third time – to work with a group of us assigned a critical project. The project, if carried off well, would have profound effects on the long term health of the business. But it ended up fizzling after two months. …

READ ARTICLE

Operations Focus

By Tim Connor, Rodeo! Performance Group, Inc.

In Part 1 series, we looked at the importance of beginning with the customers’ needs and requirements to properly design a process. In this concluding piece, we’ll look at both process design and the basics of process improvement.

Designing a Process: What Do You Want?

Once you know what the outside customer wants, your next step is to clarify those…

READ ARTICLE

Operations Focus

By Tim Connor, Rodeo! Performance Group, Inc.

What’s The One Thing that business owners can focus on to simultaneously reduce costs, improve morale, and kick revenue up? The business process. Processes are simple, and anyone can understand their basics. The dangers with processes lie in their repetitive nature and how often they happen in a day. If a process is done wrong, it will be done wrong A LOT! That is…

READ ARTICLE

Leadership

By Tim Connor, Rodeo! Performance Group, Inc.

You’ve read keys to leadership before, probably enough to fill a sizeable key ring! But let’s face it, leadership is about people – who else would you lead? So if it is about people, there ought to be a way to systematically become more effective. And I’m not just talking about folks at work, but also about leadership with your spouse and children.

So what’s the…

READ ARTICLE

Operations Focus

By Tim Connor, Rodeo! Performance Group, Inc.

Lean is an approach to process improvement that is well-known in manufacturing, but which can be applied to any process. These “S’s” originated in Japan, and help build an environment conducive to a smooth-running process.

Lean is an approach to process improvement that is well-known in manufacturing, but which can be applied to any process. These “S’s”…

READ ARTICLE